Terms & condition

PLEASE READ THE FOLLOWING CAREFULLY. YOUR USE OF THIS SERVICE CONSTITUTES ACCEPTANCE BY YOU OF THIS PRIVACY STATEMENT.

Welcome to Unneu Private Limited ("we", "our", "us"). Protecting your privacy and ensuring the security of your personal information is our top priority. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your personal information when you use https://www.unneu.com and our related services.

1. INFORMATION WE COLLECT AND OBTAIN

We collect personal information that you provide directly to us, such as when you create an account, place an order, or Contact us for Support. The types of personal information we may collect include:

• Contact Information: Name, postal address, email address, and phone numbers.
• Payment Information: Credit card details and other payment-related information.
• Order Details: Information about the products you purchase, shipping address, and transaction history.
• Account Information: Username, password, and other login credentials.
• Communication Preferences: Information about your preferences for receiving communications from us.

We also collect information automatically when you use our website, including:

• Device and Usage Information: IP address, browser type, operating system, device identifiers, and browsing behavior.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies.

2. How We Use the Information We Obtain

We may use the information collected from and about you for various purposes, including to:

• Process Transactions: Facilitate purchases and payments, including processing credit card transactions through our payment gateway partner.
• Deliver Products: Coordinate with shipping companies to deliver products to your specified address.
• Send Communications: Provide updates, confirmations, and marketing materials (with your consent).
• Respond to Inquiries: Address your questions, concerns, and requests for support.
• Enhance Services: Improve our website, products, and services based on user feedback and usage data.
• Conduct Analytics: Perform data and statistical analytics to understand usage patterns and improve our offerings.
• Administer Promotions: Manage participation in special events, promotions, and surveys.
• Ensure Security: Protect against, identify, and prevent fraud and other unlawful activities.
• Comply with Legal Obligations: Fulfill legal and regulatory requirements.
• Anonymize Data: Create aggregated reports and analytics that do not identify individual users.

3. Disclosure of Your Personal Information

We may disclose your personal information to selected third parties, including:

• Service Providers: Companies that provide services on our behalf, such as payment processing and order fulfillment.
• Advisors: Accountants, lawyers, and consultants who assist us in our business operations.
• Legal Obligations: Law enforcement agencies and regulatory bodies as required by law.

4. Security of Your Personal Information

We implement a variety of security measures to ensure the safety of your personal information, including:

• Encryption: Secure Socket Layer (SSL) encryption to protect data transmitted over the internet.
• Access Controls: Restricted access to personal information to authorized personnel only.
• Security Technologies: Use of firewalls, data encryption, and secure server environments.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Objection: Object to the processing of your personal information in certain situations.
• Data Portability: Request the transfer of your personal information to another service provider.
• Withdraw Consent: Withdraw your consent for the processing of your personal information at any time.

To exercise these rights, please contact our Data Protection Officer at business@unneu.com. We will respond to your request within 30 days.

7. Google Analytics

We use Google Analytics to collect standard internet log information and details of visitor behavior patterns. This data is processed in a way that does not identify individual users.

8. Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your personal information remains protected.

9. Children's Privacy

We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us at contact@unneu.com.

10. Changes to This Privacy & Cookie Policy

We may update this policy from time to time to reflect changes in our practices and legal requirements. Your continued use of our services constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy & Cookie Policy, please contact our Data Protection team at contact@unneu.com.